Product Documentation

1. Introduction

The Event Registration & Certificate Plugin by Grupa Wilson Technology is a professional WordPress plugin designed to help organizations manage events, register participants, generate certificates, send certificates by email, verify certificates with QR codes, and export participant records.

The plugin is suitable for conferences, workshops, training programs, webinars, summits, professional association events, institutional programs, corporate training, NGO activities, and recognition programs.

2. What the Plugin Does

The plugin gives organizations a complete digital system for event registration and certificate management. It reduces manual work, improves participant experience, and protects certificate credibility.

Main features include:

• Event landing page
• Countdown timer
• Speakers section
• Participant registration form
• Participant management dashboard
• Registration confirmation email
• Admin notification email
• Certificate generation
• Certificate delivery email
• Send and resend certificate
• Bulk certificate sending
• SMTP settings
• Email templates
• Delivery status tracking
• Reports dashboard
• CSV export
• QR code certificate verification
• 1, 2, or 3 authorized signatures
• 5 certificate template options
• License activation protection

3. System Requirements

Before installing the plugin, make sure your website meets the basic requirements below.

• WordPress website
• Administrator access to the WordPress dashboard
• Active internet connection for license activation
• Working SMTP email account for better email delivery
• SSL certificate recommended for secure registration and verification
• Reliable hosting provider

4. How to Purchase and Download

After purchasing the plugin from Grupa Wilson, the customer receives the required product access information.

• Payment confirmation from Paystack
• Secure plugin download link from Grupa Wilson
• License key
• License expiry date
• Activation instructions

The license and download email is sent from:

If the email does not appear in the inbox, check the spam or junk folder and mark it as “Not Spam.”

5. How to Install the Plugin

6. How to Activate the License

After installing the plugin, activate the license before using the full features.

1. Go to Event Certificates → License Activation.
2. Enter the license key received after purchase.
3. Enter the same email address used during purchase.
4. Click Activate License.
5. Wait for the successful activation message.

7. Dashboard Overview

The plugin dashboard gives quick access to all major parts of the system. The dashboard tabs are designed for easy navigation and are mobile responsive.

8. How to Create an Event Landing Page

The event landing page allows you to display event information publicly on your website and collect registrations.

You can add:

• Event title
• Event description
• Event date and time
• Venue or online platform
• Speakers
• Countdown timer
• Registration form

Steps:

1. Go to Event Certificates → Event Landing Page.
2. Add the event title and event details.
3. Set the event date and time.
4. Add speaker information where applicable.
5. Enable the registration form.
6. Save the settings.
7. Preview the event page.

9. How to Add Countdown Timer

The countdown timer shows visitors how much time remains before the event starts. It helps create urgency and encourages faster registration.

1. Go to the event landing page settings.
2. Add or confirm the correct event date and time.
3. Enable or display the countdown timer option where available.
4. Save the event settings.
5. View the event page to confirm the timer is showing correctly.

10. How to Add Speakers

The speakers section helps visitors understand who will lead, speak, or facilitate the event.

Speaker details may include:

• Speaker name
• Speaker title or role
• Organization
• Short profile
• Speaker photo where available

Steps:

1. Go to Event Certificates → Event Landing Page.
2. Locate the speakers section.
3. Add speaker details.
4. Save the event page.
5. Preview the page and confirm that the speakers display properly.

11. How Participant Registration Works

Participants register through the event registration form on your event landing page. Once submitted, their details are saved in the participant dashboard.

The registration form may collect:

• Full name
• Email address
• Phone number
• Organization
• Position or title
• Other event-specific details

If email settings are configured, participants may receive a registration confirmation email automatically after registration.

12. How to Manage Participants

The participant dashboard allows administrators to manage all registered participants.

Administrators can:

• View registered participants
• Search participant records
• Edit participant information
• Delete incorrect records where necessary
• Track certificate status
• Send certificates to individual participants
• Resend certificates
• Export records to CSV

13. How to Send Registration Confirmation Email

The registration confirmation email is sent to participants after successful registration. It confirms that their registration has been received.

The email may include:

• Participant name
• Event title
• Event date
• Registration confirmation message
• Next steps or event joining instructions

Steps:

1. Go to Event Certificates → Email & SMTP.
2. Configure SMTP settings.
3. Open email template settings.
4. Edit the registration confirmation message.
5. Save the template.
6. Test participant registration.

14. How to Set SMTP

SMTP improves email delivery and helps reduce the chance of emails going to spam. Configure SMTP before sending registration confirmations or certificates.

SMTP setup steps:

1. Go to Event Certificates → Email & SMTP.
2. Enter SMTP host.
3. Enter SMTP port.
4. Select encryption type such as SSL or TLS.
5. Enter SMTP username.
6. Enter SMTP password.
7. Add From Name.
8. Add From Email.
9. Save settings.
10. Send a test email.

15. How to Set Email Templates

Email templates allow you to customize messages sent to participants and administrators.

Templates may include:

• Registration confirmation email
• Admin notification email
• Certificate delivery email

Recommended template details:

• Clear subject line
• Event name
• Participant name
• Certificate or registration details
• Support contact
• Organization name

Keep email messages simple, clear, and professional.

16. How to Generate Certificates

The plugin allows you to generate certificates for registered participants using event and participant records.

Certificates may include:

• Participant name
• Event title
• Event date
• Certificate number
• QR code
• Organization name
• Authorized signatures

Steps:

1. Go to Event Certificates → Participants.
2. Select the participant.
3. Click the available certificate generation action.
4. Review the generated certificate.
5. Send, resend, or download the certificate where applicable.

17. How to Send/Resend Certificates

You can send certificates to individual participants or resend certificates when needed.

Use resend when:

• A participant did not receive the first email.
• A participant deleted the email.
• A participant requests another copy.
• Email delivery needs to be repeated after correction.

Steps:

1. Go to Participants.
2. Find the participant.
3. Click Send Certificate or Resend Certificate.
4. Check the delivery status.

18. How to Send Certificates in Bulk

Bulk certificate sending allows you to send certificates to many participants at once. This is useful after an event has ended and all qualified participants must receive certificates.

Steps:

1. Go to Participants.
2. Confirm participant records are correct.
3. Generate certificates where necessary.
4. Select the bulk certificate sending option.
5. Confirm the action.
6. Monitor delivery status.

19. How to Use 1, 2, or 3 Signatures

The plugin supports optional authorized signatures on certificates. You can use one, two, or three signatures depending on your organization’s approval structure.

Steps:

1. Go to certificate settings.
2. Upload or select signature images.
3. Add signer names and titles where required.
4. Choose how many signatures should appear.
5. Save settings.
6. Preview the certificate before issuing.

If signatures are not required, leave them blank or disable them depending on your setup.

20. How to Choose Certificate Templates

The plugin includes 5 certificate template options so you can choose a design that fits your event or organization.

Steps:

1. Go to certificate settings.
2. Choose one of the available certificate templates.
3. Preview the certificate.
4. Check the text, QR code, and signatures.
5. Save your selected template.

21. How QR Code Verification Works

Certificates generated by the plugin include QR code verification. When someone scans the QR code, they can verify certificate details online.

Verification may show:

• Participant name
• Event title
• Certificate number
• Issue date
• Verification status
• Organization name

QR verification helps reduce fake certificates and improves trust in your certificate system.

22. How to Export CSV Reports

The CSV export feature allows you to download participant records for reporting, backup, attendance control, and follow-up.

Steps:

1. Go to Participants or Reports Dashboard.
2. Click CSV Export or Download CSV.
3. Save the file to your computer.
4. Open it with Excel, Google Sheets, or another spreadsheet tool.

Reports may include:

• Total registered participants
• Certificates generated
• Certificates sent
• Pending certificates
• Email delivery status
• Exportable participant records

23. Troubleshooting

License activation failed

• Check that the license key is correct.
• Check that the purchase email is correct.
• Confirm the website has internet connection.
• Confirm the license has not expired.

Email is not sending

• Check SMTP settings.
• Confirm SMTP username and password are correct.
• Make sure From Email matches the SMTP email account.
• Check spam or junk folder.
• Confirm that your hosting provider allows outgoing email.

Certificate email goes to spam

• Use a domain email.
• Configure SPF, DKIM, and DMARC records.
• Keep email content simple and professional.
• Ask recipients to mark the email as “Not Spam.”

QR verification does not work

• Confirm the certificate was generated.
• Confirm the certificate number exists in the system.
• Confirm the website verification page is accessible.
• Confirm the QR code points to the correct verification URL.

Countdown timer is not showing correctly

• Check that the event date and time are correct.
• Check your WordPress time zone settings.
• Save the event page again after changes.

Product Information